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Re: Why my monthly student payment has raised?

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Geoff, that was very helpful for you to post that. I got an email saying my price will go up so I tried to get it lowered for the future but apparently you need to be charged the $29 first so they can refund  you and change it to the lower plan. Here is my transcript if this helps anyone.

 

Prabhudev: I'll be glad to check and help you.

Prabhudev: Since you have completed one year promo offer you will be charged 29.99

Ginny Westcott: But there is an option to change the plan to the same old plan I heard instead of my cancelling my subscription and starting it all over.

Prabhudev: Yes we will be able to change the plan to 19.99 once you charge for 29.99

Prabhudev: However you will get the refund for 29.99 plan.

Ginny Westcott: So I need to ask you this in two months from now?

Prabhudev: Yes, Please contact us back once you charged for 29.99


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