Hi there,
I'm having a very serious issue with Adobe Creative cloud.
I regularly do drawing and sync my files to CC. The last time I did this successfully was 7 days ago.
I tried 3 days ago, and got the message: awaiting connection. I left it for about 20 minutes - same issue.
So I figured I'd leave it from Monday until Thursday, do so more work and try again. But it still stuck on 'awaiting connection'!
I don't have any complex file names : they are all 'untitled-n'.
I tried signing out and signing in again.
Please help me or I can't continue using the product.
If I sign in with a brand new user account, will it erase my current items in Adobe Ideas? That's all I can think of doing - setting up a new account and syncing all 50 files from scratch.
I don't want to lose my work!!!
Thanks - first persistent glitch in over a year.
FYI - I'm an IT guy so I've tried the obvious (make a tiny change to every file trying to sync, resave and try again, check wifi connection, etc.).
