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I had a Microsoft tech access my computer remotely to resolve issues with my hotmail acct. There were files that needed to be deleted and he also changed some settings. Later, when I tried to open InDesign I received the following error: AMT Subsystem

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I had a Microsoft tech access my computer remotely to resolve issues with my hotmail acct. There were files that needed to be deleted and he also changed some settings.

 

Later, when I tried to open InDesign I received the following error:

 

AMT Subsystem Failure

The licensing subsystem has failed catastrophically. You must reinstall or call customer support.

 

I rebooted the computer and tried again:

 

Licensing for this product has stopped working.

You cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling this product or contacting your IT administrator or Adobe customer support for help.

 

I can access Acrobat and MS Office programs, it's just the CS3 programs that I can't access. Can I uninstall and then reinstall CS3 without an access (un-lock) code?


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