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Cannot cancel yearly plan although I´m still in the 30 day period ?

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Every time I try to cancel my plan I´m sent automatically  to Adobe Support. I have the option of phoning or taking part in an online chat, but only until 17:00 hours. I don´t get back from work until 17:30  though and therefore don´t have time. I thought that I could cancel my plan within my Adobe account, but it won´t allow me to ??

I would be grateful for any advice !

Cheers.


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