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Re: Problem with serial number in LR

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Which version of Lightroom did you buy last year?

I assume your new download is 5.6 so you'll need to have a serial number for 5.x. 

If your serial number was for an earlier version you'll need to upgrade or download a new copy of the version to which you do have a licence.

 

If your licence is for 5.x then it's possible you've been sent a link to the CC version rather than the standalone.  If this is the case you'll need to un-install this a download from one of the following links instead.

 

Adobe - Lightroom : For Windows : Adobe Photoshop Lightroom 5.6

Adobe - Lightroom : For Macintosh : Adobe Photoshop Lightroom 5.6


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