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Photoshop autorecover not working

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Photoshop CC, WIn7

 

I have autorecover option ticked in preferences, set to 5 minutes now that PS has decided to crash regularly.

 

It just crashed.  WIth restart, no autorecover.  I checked appdata/roaming/adobe/adobe photoshop cc and it is empty.

 

Needless to say I am very frustrated at losing some hours work that I may not be able to recreate.

 

How do I get autorecover to work?  How do I stop PS CC from crashing?  WHy is PS the only software on my machine that crashes?

 

Thanks


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