My account won't hold basic info from one day to the next. I finally got my email address changed after about 15 attempts over the course of a couple weeks. I added an alternated email as well. I confirmed that I could use creative cloud for my computer. I was currently on OSX 10.5 and this Imac can only upgrade to 10.6.8. Fortunately, or so I thought, your website listed 10.6.8 as compatible with creative cloud. By the way, this was all about 3 weeks ago. I upgraded my OS to 10.6.8. I purchased creative cloud (all apps), or so I thought. Upon confirming the order, your website froze. I let it sit for 30 minutes. I went to another computer and logged in to my adobe account and it showed that CC had in fact been successfully purchased. Ok making progress I thought. Today I uninstalled CS5 and went to download CC. Guess what! My adobe account shows no purchase. Sweet. So I decided to download the trial until I could get your website to actually process an order. Error! Your operating system is not supported! I double checked your system requirements page and sure enough the oldest system now listed is 10.7. Well maybe you did me a favor by not processing my order! Is this what we have to look forward to with CC? Operating systems be outdated one by one?
Maybe you can recommend a competitor of yours that I should go to?
Now I know why you don't have a phone number or email listed on your website.
Oh and this isn't my first go around with your nonsense. I have purchased several products in the past such as CS5, CS3, various elements software. But you would know that because everything in my account profile is magically deleted.