When I sign in to my free account, it takes me to https://cloud.acrobat.com/folder/c95ba6c4-e279-492a-a093-5db1d1c37ec0. Typing in https://cloud.acrobat.com or https://cloud.acrobat.com/files takes me to the same place. I am already in the File menu when I get there. On that menu are three choices: Acrobat.com Files (which is the default), Recent Files, and Sent Files. All three show an empty file list. As I said, no files.
If I have to pay for a PDF Pack subscription, my account isn't free then, is it? Do the instructions mean what they say, or not? They say I can view my created PDF file one way if I have the paid PDF Pack subscription, another way if I have the free account. That's what I have, and I can't seem to get it to work at all.