This is a user-to-user forum, so, generally, a user will answer if they see the question, and have anything to say, and time to answer, and predict follow-up won't be too arduous, and the person asking the question won't give them too hard a time afterward, etc.
Some Adobe employees are "users too", but if you are expecting Adobe employees to answer every question asked of them, then no: isn't going to happen here..