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Harry : Hello, are we still connected?
Ullas: Harry, I am sorry but currently we do not have the option to transfer the chat.
Ullas: However, you can give me your compliant so that I can escalate your issue to the concerned team.
Harry : Hello support, I really need help. All my vacation videos are now gone after you guys "helped" my machine.....
Harry : how about this option Ullas, put your boss on here and then he can give me hiss supervisors name..
Ullas: Harry, I wish I could help you with this issue, however, we are from download and Install support team.
Ullas: However, I will escalate this case to my next level of support so they can check and help you further with this issue.
Ullas: Is that okay?
Harry : then give me phone number to who can answer. and escalate while I copy and post this mess to the boards. This is ridiculous coming from Adobe
